Guest Reviews - Overall

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Thank you!

by Suzie Jennings, June 27, 2013

Dear Ed, In June you allowed me to have a significant discount on my room so that I could visit my elderly aunt nearby and stay at the best hotel in West Orange. I cannot express how grateful I am to have had this lovely experience. Thank you so very much! Suzie - Houston, Texas

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Dear Suzie, I thank you for taking the time to let me know how your stay went. Please call me anytime and I will always insure we have a place for you to stay! Sincerely, Ed Reagoso - General Manager
Thank you!
Dear Ed, In June you allowed me to have a significant discount on my room so that I could visit my elderly aunt nearby and stay at the best hotel in West Orange. I cannot express how grateful I am to have had this lovely experience. Thank you so very much! Suzie - Houston, Texas

A BIG THANK YOU!

by Antonio, July 13, 2013

Dear Manager, My husband and I stayed in 3 hotels during our holiday to New York and New Jersey and your hotel was by far the best! It's the staff that made it so special for us! We wanted to point out Diane, she was really looking after us during our stay. Diane was very helpful, nice and professi...

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Dear Antonio, Thank you so very much for your fine comments. I will be sure to commend Diane personally for her efforts and PLEASE, upon your return contact me personally so I may upgrade you to our best available suite as a sign of appreciation to you & your wife! At your service, Ed Reagoso - General Manager
A BIG THANK YOU!
Dear Manager, My husband and I stayed in 3 hotels during our holiday to New York and New Jersey and your hotel was by far the best! It's the staff that made it so special for us! We wanted to point out Diane, she was really looking after us during our stay. Diane was very helpful, nice and professional at all times! We would definitely come back to your hotel and recommend it to others! Genia and Antonio

Our Stay

by Ginny, December 28, 2012

Happy New Year Ed!!! Yes, our stay did not meet our expectations- it surpassed our expectations. Ed, I love your hotel - the gift bags were so thoughtful but you didn't have to do that. My kids were impressed! I wish you much success in 2013 and on a personal note, I wish you and Leslie a heal...

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Our Stay
Happy New Year Ed!!! Yes, our stay did not meet our expectations- it surpassed our expectations. Ed, I love your hotel - the gift bags were so thoughtful but you didn't have to do that. My kids were impressed! I wish you much success in 2013 and on a personal note, I wish you and Leslie a healthy, Happy New Year- God bless and thank you again- Ginny La Grossa & Family p.s.- went to see Les Mis with Bob and Tina- Fabulous!!!!

A Special Thank You

by Elaine, August 28, 2012

Dear Manager, A special thank you to your staff for kindly arranging last minute shuttle service for me. As a single woman travelling from South Orange to the hotel (not knowing the area), your front desk staff whose name eludes me was so helpful. Everyone has been great! Thank you, Elaine - O...

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A Special Thank You
Dear Manager, A special thank you to your staff for kindly arranging last minute shuttle service for me. As a single woman travelling from South Orange to the hotel (not knowing the area), your front desk staff whose name eludes me was so helpful. Everyone has been great! Thank you, Elaine - Ottawa Canada

Yangcheng City Delegation

by Zal, October 15, 2012

Hi Ed, The Yancheng City Delegation greatly appreciated the warm reception and accommodation at the Wilshire Grand Hotel. Thank you for making their stay very pleasant and memorable. It is very important and significant in helping us achieve our goal to make West Orange a premier destination...

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Dear Zal & Josie, Thank you so much for your review. As you know we take great pride in celebrating all cultures and creating a special USA welcome to visitors from abroad. We remain always, "at your service!" Ed Reagoso, General Manager
Yangcheng City Delegation
Hi Ed, The Yancheng City Delegation greatly appreciated the warm reception and accommodation at the Wilshire Grand Hotel. Thank you for making their stay very pleasant and memorable. It is very important and significant in helping us achieve our goal to make West Orange a premier destination in Essex County. Warm regards, Zal and Josie

Pascarella /Byrne Wedding

by Marta, August 18, 2012

Good afternoon Nelsy, I just want to thank you for everything you have done to accommodate all of our guests that came out of town for our daughter, Michelle's wedding. I know I had to call several times to keep adding rooms and you were always able to help me. I know our guests were happy and comf...

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Dear Marta, Thank you for your wonderful comments about the hotel and especially Nelsy. We appreciate being part of your family on the event of such a special occasion. Please stop by or send us some pictures, we would like to post them on our own Facebook page for your family & ours to see! Sincerely, Ed Reagoso General Manager
Pascarella /Byrne Wedding
Good afternoon Nelsy, I just want to thank you for everything you have done to accommodate all of our guests that came out of town for our daughter, Michelle's wedding. I know I had to call several times to keep adding rooms and you were always able to help me. I know our guests were happy and comfortable. Thank you again for your assistance on this event. Sincerely, Marta Pascarella

Thank You So Much

by Nancy, July 21, 2012

Nelsy, Thank you so much for the fabulous job on Stacey's wedding! We have gotten many compliments on the service at The Grand Wilshire! When I get a chance I will be sure to stop by & bring pictures! Thanks again for EVERYTHING! Nancy Small

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Thank You So Much
Nelsy, Thank you so much for the fabulous job on Stacey's wedding! We have gotten many compliments on the service at The Grand Wilshire! When I get a chance I will be sure to stop by & bring pictures! Thanks again for EVERYTHING! Nancy Small

A Great Visit!

by Blakewt, July 20, 2012

My husband and I decided to get away for a night out. We booked tickets for a concert at the Wellmont and then found your hotel on-line. We truly had a wonderful stay. From the gleaming halls to the well appointed room...we felt pampered and relaxed. Thanks to Mr. Debrah for seamless management and ...

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Dear BlakeWT, Thank you so much for letting us know about your stay. We work hard at insuring every guest leaves wanting to return and to let us know by name, who directly impacted your stay is priceless. I will surely express my thanks to our team and I thank you for considering us your choice when you need a night away. Sincerely, Ed Reagoso - general manager
A Great Visit!
My husband and I decided to get away for a night out. We booked tickets for a concert at the Wellmont and then found your hotel on-line. We truly had a wonderful stay. From the gleaming halls to the well appointed room...we felt pampered and relaxed. Thanks to Mr. Debrah for seamless management and to Ms. Moynette for a welcoming smile at the front desk. A very special thanks to Ms. Louisina in housekeeping for an immaculate room (we're sure that all rooms under your keep are as spotless; we'd like you to know that we felt special!) Again, to all the staff, you allowed us the opportunity for a pleasant respite and we thank you for the time spent at The Wilshire Grand Hotel. Always, BlakeWT

Thank You

by Angelica, May 26, 2012

Dear Nelsy, John and I wanted to reach out to you and thank you once again, and all the Wilshire Grand staff, for all your help and kindness during our wedding planning. We had a beautiful wedding and could not have been happier with how things turned out !!! Everyone loved the hotel and accom...

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Hi Angelica, Thanks for your wonderful comments. I will see that they are shared with our staff. We are thrilled to have been part of your wonderful event! Thank you both and Congratulations! Ed Reagoso, General Manager
Thank You
Dear Nelsy, John and I wanted to reach out to you and thank you once again, and all the Wilshire Grand staff, for all your help and kindness during our wedding planning. We had a beautiful wedding and could not have been happier with how things turned out !!! Everyone loved the hotel and accomodations. A big thanks !!! Angelica

:-)

by marcie, June 30, 2012

We were there for the Kenney-Sedon Wedding and it was a pleasure to stay at The Wilshire Grand. :-) M.Weissner

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Hi Marcie, thanks for sending us your comments. I am delighted that we found your phone charger and were able to get it back to you. Best wishes and thank you for choosing to stay with us at The Wilshire Grand Hotel. Sincerely, Ed Reagoso, General Manager
:-)
We were there for the Kenney-Sedon Wedding and it was a pleasure to stay at The Wilshire Grand. :-) M.Weissner