Guest Reviews - Overall

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Great place to stay

by Marg, November 7, 2015

We thoroughly enjoyed our stay at your hotel. We found all the staff to be very helpful and pleasant. We would recommend your hotel highly to friends and family. Would love to come back again.

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Thank you so much for our high recommendations for The Manhattan Club. We are delighted you enjoyed staying with us and found our associates to be so helpful. It is our hope that you get a chance to visit again soon.
Great place to stay
We thoroughly enjoyed our stay at your hotel. We found all the staff to be very helpful and pleasant. We would recommend your hotel highly to friends and family. Would love to come back again.

Business Stay

by Sherry, November 21, 2015

The staff was very friendly and helpful. The room was clean and comfortable.

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Thank you for sharing your business stay with us at The Manhattan Club. It is our pleasure to offer clean, comfortable accommodations to our guests and our team will be so happy they left you with a positive impression of their efforts. We would be happy to welcome you again.
Business Stay
The staff was very friendly and helpful. The room was clean and comfortable.

great visit

by Elizabeth "Betty", November 27, 2015

This is our second visit to The Manhattan Club and I can not wait until our third

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We love when we have satisfied our guests so well that they continue to plan visits to our property! Thank you for sharing your appreciation for The Manhattan Club. We can’t wait until your third visit and beyond.
great visit
This is our second visit to The Manhattan Club and I can not wait until our third

Very satisfied

by Marcy, November 14, 2015

This is the second time that we have stayed at The Manhattan Club. The first time, we were not put in a penthouse, as requested. We were put in a lower level room that had not been remodleled. We were disappointed. We were moved to a better room, but not a penthouse. But this time, we were put in...

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Thank you for sharing your experiences at The Manhattan Club with us. We are always grateful when our guests reach out to us with their concerns so we can make things right during their stay. It is our pleasure to always try to provide the accommodations that make you most comfortable. We look forward to seeing you again.
Very satisfied
This is the second time that we have stayed at The Manhattan Club. The first time, we were not put in a penthouse, as requested. We were put in a lower level room that had not been remodleled. We were disappointed. We were moved to a better room, but not a penthouse. But this time, we were put in a very nice room. We were very happy with it. We will definately stay there again, Great location. Top notch staff.

Nice stay

by Tony, November 15, 2015

Room - Large, quiet and clean Elevators - slow and slow location - great location for me People - very nice Hallways - a little tired, they were painting but the wallpaper needs to be removed.

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We always appreciate when guests share their experiences with us, thank you. It is a pleasure to know that you enjoyed your spacious guest room as well as our service during your stay. Please know that your recommendations will be shared with our management team as we want to always improve and it is through the eyes of our guests that we can gain a full perspective. We hope you will join us again in the future.
Nice stay
Room - Large, quiet and clean Elevators - slow and slow location - great location for me People - very nice Hallways - a little tired, they were painting but the wallpaper needs to be removed.

Excellent suite

by Andrea, October 27, 2015

In general our stay at the Manhatten Club was excellent. The suites we had were spacious with a separate room for the convertible sofa we needed for one of the two suites we rented. The showers were roomy and great and beds were comfortable. We only had a couple of issues, my cousins' suite had a...

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Your honest assessment of all that we offer here is very important to us. We are truly glad to know you appreciated your spacious suite accommodations as well as our associates service. Enjoying a drink in our lounge in the evening can be a lovely way to cap off the day. Please know that some of your comments are concerning to us. Our property takes great strides in providing impeccable accommodations for our guests and has strict protocols in place, including that for pest control, that are quickly implemented to verify and resolve any concerns when claims are made. If there is ever anything you may need, our team is on hand to help. We do apologize for any inconvenience. It is our hope that you will give us a chance in the future to impress you in all ways.
Excellent suite
In general our stay at the Manhatten Club was excellent. The suites we had were spacious with a separate room for the convertible sofa we needed for one of the two suites we rented. The showers were roomy and great and beds were comfortable. We only had a couple of issues, my cousins' suite had a cockroach when they arrived but no further problems with bugs after that. They also did not have sheets for the convertible sofa but we had sheets in our suite so we gave them ours - so no real issue. The staff was very nice, especially the porter and doorman. We also enjoyed going up to the cocktail lounge in the evening for a drink. Upon arrival, I would have liked more effort to notify us when our rooms were ready - we had to return to the hotel and ask the desk person to check with housekeeping as we never got a call from the desk when the room was ready as they had promised. This made it very rushed getting ready for dinner / Broadway show reservations that evening.

Getaway

by Saisnath, November 12, 2015

Hotel is centrally located. Staff is very friendly, helpful and informative. Prior to our stay, we were informed of the different means of transportation to the hotel.

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We are so happy you enjoyed a positive encounter at The Manhattan Club. Our team always wants to ensure our guests ultimate convenience and comfort so they appreciate your comments for their efforts. We would love to welcome you again in the future.
Getaway
Hotel is centrally located. Staff is very friendly, helpful and informative. Prior to our stay, we were informed of the different means of transportation to the hotel.

Enjoyable stay

by Kathy, November 2, 2015

Everything was nice except a toaster would really be a nice addition to the kitchen supplies.

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Thank you for sharing your enjoyable stay with us at The Manhattan Club. We will share your suggestions with our management team. If there is ever anything you may need, please feel free to reach out to our team for assistance. It is our hope that you will have the chance to visit us again.
Enjoyable stay
Everything was nice except a toaster would really be a nice addition to the kitchen supplies.

Exceeded Expectations

by Aileen , November 7, 2015

Very courteous, helpful staff at front desk, concierge and housekeeping. We requested and received a refurbished room which was very spacious with very nice furnishings and clean. Only issue was figuring out the room temperature. It was too hot most of the time until we figured there was no A/C av...

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Getting the type of guest room you desire is exactly what we hope to provide to all our guests! We are glad you enjoyed an overall positive experience with us. Our team really loves to help in any way they can and will be glad to know you valued that aspect of your encounter. Located right in the middle of the city, The Manhattan Club offers the ideal location to take in all of the area attractions. The weather has certainly been unpredictable this season and we appreciate your understanding. We hope you will come again.
Exceeded Expectations
Very courteous, helpful staff at front desk, concierge and housekeeping. We requested and received a refurbished room which was very spacious with very nice furnishings and clean. Only issue was figuring out the room temperature. It was too hot most of the time until we figured there was no A/C available (in November) and our best bet was to turn fan off and open windows when necessary to get comfortable. Terrific location in Midtown with easy access to subway and walking distance to Times Square, Columbus Circle, Fifth Ave, Central Park and Lincoln Center. Plus, cabs were readily available with the help of a bellman.

Excellent stay!

by Maria, November 4, 2015

Mine was a last minute booking as I made a mistake to have reserved a room with a well known chain, for the wrong date. I am so glad I found The Manhattan Club. I was surprised of the price knowing the hotel is close to Times Square. The staff was very attentive. My hotel room impeccable and my ...

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Sometimes the best laid plans can go awry but we are glad that it brought you to stay with us at The Manhattan Club! Thank you for sharing your appreciation for our comfortable accommodations and central location in the city. Knowing you never wanted to leave is a huge compliment. We will be happy to welcome you back for your next trip to NYC.
Excellent stay!
Mine was a last minute booking as I made a mistake to have reserved a room with a well known chain, for the wrong date. I am so glad I found The Manhattan Club. I was surprised of the price knowing the hotel is close to Times Square. The staff was very attentive. My hotel room impeccable and my bed, sumptuous - I did not want to get out of my unit! The hotel is very convenient to the subway, sights and yet very quiet. I will stay at the Manhattan Club again!